This section describes the different types of personal information we collect and how we collect it. We will collect and use the following information about you:
We will use the information in the following ways:
We use this information to create your account for the Game in accordance with your request.
We generate this and use this to store your Game data (including level and progress) with your profile.
We use this information to provide you with feedback and information about your gameplay and progress.
We use this information to improve our services, including the functionality of the Game.
We use this information to: improve our services, including the functionality of the Game; for security and verification purposes; identify and address bugs and assess game function for optimization; and to combat users registering for multiple accounts.
If you click on a link that advertises the Game, we store the Advertising ID for that advertisement with your profile.
If you enable chat services (text) then we will process such data in order to deliver your messages to other users.
We use this information to maintain a record of your transaction history.
We use this information to: improve our services; provide troubleshooting such as addressing and remediating technical issues and bugs.
We use this information: for security and verification purposes; identify and address bugs and assess game function for optimization; solve game crashes and optimize compatibility of devices with the game; and to combat users registering for multiple accounts.
We use this information to improve our services.
Analyze, profile, and segment. In all of the above cases and purposes, we may analyze, profile and segment all collected data.
If you are a resident of the European Union, we rely on a number of legal grounds to process information about you. For example, we will process information about you where we have your consent, where we have a legitimate interest to do so, where the processing is necessary for the performance of a contract with you, and where we have a legal obligation to process your information. For example, we rely on our legitimate interests to serve targeted marketing and on contractual necessity to process information when you create an account. To learn more about the legal grounds on which we rely to process your information for any particular purpose, please contact us via the options in Contact & Complaints below.
We may have advertising on our Service. When advertisers or advertise intermediaries place ads in our Service, they may collect, or we may collect and share with them the following types of information from within our Service:
The information collected may be used to:
Furthermore, we share your Device identifiers to advertising network companies for the purpose of them serving behavioral advertisements to you within the App. We use or may use the following advertising network companies:
We will retain your personal information as described below (except if otherwise required to be retained by applicable law).
Personal Information is kept until the end of its life cycle (as set out in the retention policy above). When destroying personal information, measures will be taken to make the personal information irrecoverable or irreproducible, and electronic files which contain personal information will be deleted permanently using a technical method which makes the files irreproducible.
In the event that the processing and retention period have terminated, but personal information is required to be retained continuously for other reasons including for the purposes as prescribed under applicable laws, the relevant personal information will be stored and maintained separately from other types of personal information. If you require us to destroy your personal information before the end of its life cycle (as set out in the retention policy above), we will destroy your personal information in accordance with local laws.
This section (“Your Rights”) applies to users that are located in the European Economic Area only. For user located in other territories, please refer to the privacy clause in this policy and Kingstargames Terms of Service.
You have the right to access personal information we hold about you, how we use it, and who we share it with. You can access the personal information you have made available as part of your account by logging into your Game account. If you believe we hold any other personal information about you, please email us at [email protected] .
You have the right to receive a copy of certain personal information we process about you. This comprises any personal information we process on the basis of your consent (e.g., certain survey information) or pursuant to our contract with you, as described in the section “How We Use Your Personal Information” You have the right to receive this information in a structured, commonly used and machine-readable format. You also have the right to request that we transfer that personal information to another party.
If you wish for us to transfer such personal information to a third party, please ensure you detail that party in your request. Note that we can only do so where it is technically feasible. Please note that we may not be able to provide you with personal information if providing it would interfere with another’s rights (e.g., where providing the personal information we hold about you would reveal information about another person or our trade secrets or intellectual property).
You have the right to correct any personal information held about you that is inaccurate. You can access the personal information you have made available as part of your account by logging into your Game account. If you believe we hold any other personal information about you and that information is inaccurate, please email us at [email protected] .
You can delete your account, or remove certain personal information, by logging into your Game account. If there is any other personal information you believe we process that you would like us to erase, please email us at [email protected] .
You have a right to require us to stop processing the personal information we hold about you other than for storage purposes in certain circumstances. Please note, however, that if we stop processing the personal information, we may use it again if there are valid grounds under data protection laws for us to do so (e.g., for the defence of legal claims or for another’s protection). As above, where we agree to stop processing the personal information, we will try to tell any third party to whom we have disclosed the relevant personal information so that they can stop processing it too.
You may request we stop processing and just store the personal information we hold about you where: you believe the personal information is not accurate for the period it takes for us to verify whether it is accurate; you wish to erase the personal information as the processing we are doing is unlawful but you want us to retain the personal information but just store it instead; you wish to erase the personal information as it is no longer necessary for our purposes but you require it to be stored for the establishment, exercise or defence of legal claims.
You have the right to object to our processing of personal information about you. We will consider your request in other circumstances as detailed below by emailing us at [email protected] .
We may from time to time send you announcements when we consider it necessary to do so (such as when we temporarily suspend Game access for maintenance, or security, privacy or administrative-related communications). You may not opt-out of these service-related announcements, which are not promotional in nature.
We have implemented administrative, physical and technical security measures that are designed to protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration and destruction. You should understand though that, despite our efforts, no security can be guaranteed as impenetrable.
KingstargamesService may contain links to other sites, applications, and services. Because Kingstargames does not operate those other sites, applications, and services, we cannot take responsibility for the privacy practices of the entities that operate them. We recommend that you consistently check privacy policies to understand an operator’s practices. As a reminder, this policy describes Kingstargames’s practices.
Controlling Law and Jurisdiction This policy and any action related thereto will be governed by the laws of Hong Kong without regard to its conflict of laws provisions. Any dispute arising from or in connection with this Policy shall be submitted to the Hong Kong International Arbitration Centre (HKIAC) for arbitration, which shall be conducted in accordance with HKIAC 's arbitration rules in effect at the time of applying for arbitration. The seat of arbitration shall be Hong Kong. The language to be used in the arbitral proceedings shall be English. The arbitral award is final and binding upon both parties.
We may transfer information that we collect about you to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. Please note that these countries and jurisdictions may not have the same data protection laws as your own jurisdiction, and we take steps to ensure adequate safeguards are in place to enable transfer of information and the use and disclosure of information about you, including personal information, as described in this Policy.
Questions, comments and requests regarding this policy are welcomed. Please contact us via email at [email protected] .
In the event that you wish to make a complaint about how we process your personal information, please contact us in the first instance at [email protected] and we will endeavor to deal with your request as soon as possible. This is without prejudice to your right to launch a claim with the data protection authority in the country in which you live or work where you think we have infringed data protection laws.
This section is adopted to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and supplements the information contained in our Policy with regard to the processing of personal information of users who reside in the State of California.
Request a refund for content that you bought from Kingstar Games Limited may result in negative Virtual Currency balance or account lock in order to reduce potentially malicious activity. Contact customer service and we may be able to unsuspend your account.